Service businesses · Customer service & communication
Pre-visit questions answered on WhatsApp
Patients and clients ask the same things before every visit: fasting, parking, what to bring, how long it takes. The assistant answers from your own instructions and the actual appointment, and only hands over what it cannot answer.
- Avg. time saved
- 2–4 h/week· ≈ 13 h/month
- Rollout
- Quick winDays 1–14
- Who it is for
- B2B and B2C service providers
In short
Pre-visit questions answered on WhatsApp: Patients and clients ask the same things before every visit: fasting, parking, what to bring, how long it takes. It typically gives back 2–4 hours a week to whoever does this by hand today. Built for: B2B and B2C service providers.
Typical hours saved per week for the people doing this by hand today, from the 2026 report's ranges. The AI writes what that time makes possible.
Example
Comes in
WhatsApp, 21:15: “Blood test tomorrow – can I have a coffee before?”
The AI
- Finds tomorrow's 7:40 appointment and the lab's preparation rules
Comes back
“Water only, please; coffee after 7:40. Parking is free in the courtyard.” Answered in 20 seconds, nobody at reception disturbed
Similar solutions
- Missed call text-back (SMS within 5 seconds)When you cannot pick up while working, a personalised SMS with a booking link goes out instantly, saving the lead from the competition.2–4 h/week
- 24/7 virtual AI phone receptionist (voice AI)Answers calls day and night in a human Hungarian voice, answers prices and questions, and books directly into the calendar.8–15 h/week
- Running late? The customer gets a new ETA by SMSWhen the previous job overruns or traffic builds up, the next customer receives an honest new arrival window before they start calling the office.1–3 h/week
- Complaints answered with the full job history in handAn angry email about a dripping install or a missed deadline is matched to the job, the worksheet and the warranty terms; a calm, factual reply is drafted and the owner decides in one tap.2–4 h/week
Related terms
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